Payment Policy

• Advance payment is required to secure your booking.
• All sessions are 55 minutes.
• Prepaid sessions are non-refundable.
• All packages expire in 12 months.

22 hours Cancellation Policy

Please observe our strict 22 hours cut off cancellation policy. All cancellation/ rescheduling without 22 hours notice will be charged full session fee (for all cancellation reasons including emergency and illness).

One late charge waiver is given to each client every 6 months.

Studio Policy

• For hygiene purpose, please wear socks for all equipment sessions.
• Please be punctual. Any missed part of a session will not be made up.
• Studio reserves the right to cancel any group classes if the minimum sign up is not met.

Studio Etiquette

• We start our classes on time, so please come early to prepare yourself for a full class.
• Turn your mobile phone on silent during class.
• Wear socks with grips for the best foot grip and stability.
• Wear clothes that are fitting and show your posture.
• Pull long hair back so that it stays clear in the equipment’s moving parts.
• Please do not wear pants with zippers on them that may cause damage on the equipment.
• Please do not wear lotion and skin oil prior to your workout.
• No animal in the studio.
• Children has to stay in the lobby while waiting for their parents.